DPACC.AI CRM | Digital Publishers Australia

DPACC.AI CRM

Benefits of the Lead Management platform CRM . Access a suite to maximise business growth, efficiency, and profitability — powered by DPACC.AI Voice (AVA) with capacity to make 500 calls per hour for high-volume reactivation campaigns.

Key Features

Lead Management

Effortlessly capture and nurture leads, ensuring no opportunities are lost.

Social Media Integration

Effectively manage self-generated leads by connecting and syncing with social media accounts.

Email and SMS Communications

Streamline and automate messaging to boost engagement and maintain consistent communication.

Reputation Management

Utilize tools to build, monitor, and enhance your brand's reputation, fostering trust with clients.

Additional Features

Access a suite of capabilities designed to maximize business growth, efficiency, and profitability.

DPACC.AI Voice Agent

AI-powered voice assistant that answers calls, books appointments, and nurtures leads 24/7 — fully integrated with your CRM.

DPACC.AI CRM + DPACC.AI Voice Agent

Intelligent Voice, Integrated Intelligence

Your DPACC.AI CRM now pairs with DPACC.AI's Voice Agent — the AI that answers calls, books appointments, and nurtures leads 24/7.

24/7 call handling — never miss an enquiry
Auto-contact creation — every caller becomes a contact
Call notes synced automatically — duration, sentiment, summary
Smart workflow triggers — tags and automations based on call outcomes
One unified database — conversations and CRM data live together

Why it matters: Your CRM manages the data. DPACC.AI Voice manages the conversations. Together, they capture, nurture, and convert leads — without adding headcount.

Voice AI + CRM Setup

The DPACC.AI CRM manages inbound enquiries, outbound reactivation campaigns, and large-scale database outreach — all integrated with the DPACC.AI Voice Agent for seamless call handling and follow-up.

DPACC.AI Voice AI

  • Create DPACC.AI Voice AI sub-account and connect to the DPACC.AI CRM sub-account
  • Set up payment method — Voice AI sub-account for call minutes
  • Create Voice Agent using website scraping or Copilot
  • We setup a Twilio sub-account, purchase a landline number for the Voice AI Agent

DPACC.AI CRM

  • Create DPACC.AI CRM sub-account
  • Set up payment method — DPACC.AI CRM sub-account for email/SMS costs
  • Import client base and set up pipelines
  • We setup a Twilio sub-account, purchase a mobile number for DPACC.AI CRM SMS communications

Both sub-accounts work together — the Voice AI handles calls, the CRM manages the data and automations.

Explainer Video

Implementation Process

Step 1: Setup

Setup the DPACC.AI CRM account
Connect your account with Facebook
Setup:
a: your email
b: your own phone number
c: your Social Media lead Generation
d: Import your client base
e: Reputation management
f: User Appointment Calendar
g: AI Autopilot to receive Appointments
h: connect EnergyAdvisor feed for leads (if this option purchased)
Voice AI Setup:
Create DPACC.AI Voice AI sub-account and connect to the DPACC.AI CRM sub-account
Set up payment methods — DPACC.AI CRM sub-account for email/SMS costs, Voice AI sub-account for call minutes
Create Voice Agent using website scraping or Copilot
We setup a Twilio sub-account, purchase two numbers: one landline for the Voice AI Agent and one mobile for the DPACC.AI CRM SMS communications

Step 2: Leads and Reputation

Re-Engagement Email Campaign for:
a: Referral leads
b: Reputation I.E. Ratings
FaceBook Campaign:
a: Lead generation in your locality
b: Brand awareness
SMS campaigns:
a: Referrals
b: Lead Generation
c: Brand awareness
Voice AI Setup:
Configure Smart Actions (DPACC.AI CRM tags and workflow triggers)
Upload Knowledge Packs (FAQs, pricing, policies)
Set up calendar integration and real-time booking
Run first test call and verify agent responses

Step 3: Review & Adjust

Campaign Results
Campaign changes
Sales Person Call Reporting
Email Templates
SMS Templates
Automations
Training
Other options:
a: Google Ads
b: Appointment Setter
c: Facebook Management
d: SEO
Voice AI Setup:
Review Call History — recordings, sentiment, outcomes
Fine-tune agent greetings, business hours, and transfer rules
QA all actions: booking, transfers, notifications, Smart Actions
Document handover evidence (screenshots of setup and test calls)

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Usage Cost Calculator

Usage Cost Calculator

Calculate your estimated communication costs for SMS, calls, and emails.

Standard Cost Rates

SMS cost: $0.12 per SMS
Call cost: $0.25 per minute
Email cost: $0.01 per email

Note

Click the calculator button above to open an interactive cost estimator. Volume discounts may apply for high usage.

Usage Cost Calculator

Enter your estimated usage to calculate total costs

Standard Rates

SMS cost: $0.12 per SMS
Call cost: $0.25 per minute
Email cost: $0.01 per email
Total Estimated Cost: $0.00
Based on your input above
AI Employee Plans

International Pricing

Plan Australia (AUD) UK (GBP) Canada (CAD) USA (USD) Brazil (BRL)
Starter AI Appointments(Per Month) AU$175 AU$350 ~GBP 92 ~GBP 183 ~CAD 155 ~CAD 310 ~USD 118 ~USD 235 ~BRL 575 ~BRL 1,150
Launch AI Appointments(Per Month) AU$375 ~GBP 197 ~CAD 335 ~USD 253 ~BRL 1,240
Launch AI Professional(Per Month) AU$450 ~GBP 236 ~CAD 400 ~USD 303 ~BRL 1,490

*Prices for countries other than Australia are estimates based on current exchange rates.
Exact pricing: DPACC Agency.

AI Pricing Plans

Starter AI Appointments

AU$130 AU$175 + 10% Tax Per Month
(AU$30.02 AU$40.42 per Wk)
One Time Set-up:
AU$300 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • User 1
Start Now (14 day free setup)
Most Popular

Launch AI Appointments

AU$200 + 10% Tax Per Month
(AU$46.19 per Wk)
One Time Set-up:
AU$300 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • SMS Marketing
  • Email Marketing
  • User 1
Start Now (14 day free setup)

Launch AI Professional

AU$395 + 10% Tax Per Month
(AU$91.22 per Wk)
One Time Set-up:
AU$750 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • SMS Marketing
  • Email Marketing
  • Lead Generation Software
  • Users 2
  • Website built up to 6 pages OR Existing Website transferred
Start Now (14 day free setup)
Note: The 14-day free trial applies during the account setup period. No funds will be charged until your account is fully configured and ready to perform. Billing begins only after the trial ends and your service is activated.
CRM Running Costs

CRM Running Costs

Monthly operational costs for CRM services and communication channels.

Service Pricing Breakdown

Service AUD$ By AUD$ 10 Gives You
Phone Costs
Phone Numbers - Local Numbers AUD 10 Month
Messaging - MMS Inbound (To Local Numbers) AUD 0.01580 Segment 636 Segments
Messaging - MMS Outbound (To Local Numbers) AUD 0.01580 Segment 636 Segments
Voice Calls - Outbound (Local and Toll-Free) AUD 0.00940 Minute 355 Calls
Voice Calls - Inbound (To Local Numbers) AUD 0.01540 Minute 590 Calls
Email Costs
Email AUD 0.00135 1000 Emails 7,405 Emails
Email Verification AUD 0.00135 1000 Emails 7,405 Emails
AI Employee
Conversation AUD 0.04000 Message 250 Messages
Voice AI AUD 0.26000 Voice 40 Minutes

Pricing Information

All prices are in AUD and subject to change. Contact us for volume discounts or custom pricing plans.

AI Employee Plans

International Pricing

Plan Australia (AUD) UK (GBP) Canada (CAD) USA (USD) Brazil (BRL)
Starter AI Appointments(Per Month) AU$175 AU$350 ~GBP 92 ~GBP 183 ~CAD 155 ~CAD 310 ~USD 118 ~USD 235 ~BRL 575 ~BRL 1,150
Launch AI Appointments(Per Month) AU$375 ~GBP 197 ~CAD 335 ~USD 253 ~BRL 1,240
Launch AI Professional(Per Month) AU$450 ~GBP 236 ~CAD 400 ~USD 303 ~BRL 1,490

*Prices for countries other than Australia are estimates based on current exchange rates.
Exact pricing: DPACC Agency.

AI Pricing Plans

Starter AI Appointments

AU$130 AU$175 + 10% Tax Per Month
(AU$30.02 AU$40.42 per Wk)
One Time Set-up:
AU$300 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • User 1
Start Now (14 day free setup)
Most Popular

Launch AI Appointments

AU$200 + 10% Tax Per Month
(AU$46.19 per Wk)
One Time Set-up:
AU$300 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • SMS Marketing
  • Email Marketing
  • User 1
Start Now (14 day free setup)

Launch AI Professional

AU$395 + 10% Tax Per Month
(AU$91.22 per Wk)
One Time Set-up:
AU$750 + 10% Tax
No Lock-in Contracts
  • AI Employee (In Bound)
  • AI Lead Management
  • AI Appointment Reminders
  • AI Calendar
  • AI Email
  • AI SMS
  • SMS Marketing
  • Email Marketing
  • Lead Generation Software
  • Users 2
  • Website built up to 6 pages OR Existing Website transferred
Start Now (14 day free setup)
Note: The 14-day free trial applies during the account setup period. No funds will be charged until your account is fully configured and ready to perform. Billing begins only after the trial ends and your service is activated.

Copyright © 2026 MS Family Trust T/A DPACCAI Australia (ABN 78 557 512 241). All rights reserved. Currency: AUD$