Industry context: In Energy & Renewables, speed-to-lead and consistent follow-up are critical to converting enquiries into revenue. Across businesses and organisations, typically only 30–40% of inbound calls are answered live, while responding within the first five minutes can increase conversion rates by up to 8 times.
REVIEW SAMPLE REPORT
then go to
"VIEW YOUR AI OPTIONS"
DPACC.AI – Voice AI Assessment Report
For Organisations - Inbound & OutboundThis report estimates how Voice AI could manage incoming enquiries and make proactive outbound calls, improving coverage, capacity and follow-up.
Energy Advisor Association
Submitted:
August 3, 2026
By Name:
Marcus Cooper
Position:
General Manager
$47,738
Inbound Revenue at Risk (Monthly)
130
Missed Enquiries (Monthly)
$367,500
Reactivation Campaign Potential Income
Member Discount + Commission
Member discount: You can offer members a 15% discount.
Commission: Earn 15% ongoing commission for the life of each subscriber. Example: 50 member signups per year may generate $33,712 in Year 1 and $393,563 over five years. Try the revenue calculator 🔗
Assessment Results
What this means for you
1. Inbound Call Handling
Inbound result: This shows the revenue impact of missed inbound calls and the efficiency gains from AI handling.
Operational benefit: DPACC.AI Voice (AVA) reduces call handling costs while ensuring every inbound enquiry is answered consistently and redirecting staff time to higher-value work without reducing your team.
Inbound inputs supplied: Inbound calls/enquiries per week: 300. | Members/supporters/donors: 2,000. | Missed/unanswered/delayed enquiries: 10%. | Relevant/qualified enquiries: 70%. | Conversion rate: 75%. | Average sale/outcome value AU$: 490.
| Financials | AU$ |
|---|---|
| At-risk revenue (Per Month) | $47,738 |
| Value of time saved (Per Month) | $2,254 |
| Human Receptionist (Weekly Cost) | $2,426 |
| DPACC.AI Voice (AVA) (Weekly Cost) | $233 |
2. Outbound Reactivation Campaigns
Campaign overview: Below is a breakdown of the reactivation opportunity based on your current database and campaign assumptions.
Efficiency comparison: This compares the time and cost required to complete the same outbound campaign manually versus with DPACC.AI Voice (AVA), with high-volume follow-up faster and at lower cost while ensuring every call attempt is consistently executed.
Outbound inputs supplied: Reactivation contacts: 1,000. | Relevant/qualified enquiries: 70%. | Conversion rate: 75%. | Average sale/outcome value AU$: 490. | Standard Campaigns: 100 calls per hour. | Tailored Campaigns: 500 calls per hour Find out more 🔗. | Staff outbound capacity: 100 calls per day. | Average outbound call length: 5 minutes.
| Financials | AU$ |
|---|---|
| Reactivation income potential | $367,500 |
| Sales Person Cost Comparison | $18,750 |
| DPACC.AI Voice (AVA) cost estimate | $9,750 |
| Estimated savings | $9,000 |
Outbound ROI: This campaign is estimated to return approximately 38 times the campaign cost.
Your Quote Summary
Below is a summary of the recommended package, costs, and projected income.
Recommended Package
AI Sales Assistant is the best fit because your needs combine inbound answering and booking with outbound follow-up and reactivation.
Inbound features: answers missed calls, answers common questions, books appointment, captures after-hours enquiries, qualifies new enquiries, routes callers to the right person, and supports existing members, supporters, donors, sponsors, partners, or other contacts.
Outbound features: follows up past members, supporters, donors, sponsors, partners, or old enquiries; books follow-up calls; follows up quotes or proposals; follows up warm opportunities; confirms bookings or appointments; sends reminder calls; reschedules appointments; and qualifies contacts before booking.
High-volume campaigns: For larger reactivation campaigns, AI Reactivation Manager may be the better fit. It is designed for high-volume database campaigns and can contact up to 500 calls per hour, compared with the standard sales assistant capacity of up to 100 calls per hour. This is better suited to large contact lists, time-sensitive campaigns, end-of-offer campaigns, or high-volume reactivation lists. Find out about reactivation campaigns 🔗 or Submit reactivation campaign assessment 🔗
Costs
Investment summary: This investment is typically covered by recovering a small number of missed enquiries. Your first 14 days are free while we complete setup. Subscriptions are paid monthly. Prices exclude GST.
| Item | AU$ |
|---|---|
| Setup fee (one-time) | $1,495 |
| Subscription (per week) | $58 |
Estimated savings: Based on the projected inbound savings, DPACC.AI Voice (AVA) is estimated to save approximately $2,192 per week. Your outbound reactivation campaign is estimated to save approximately $9,000.
Commission offset: Offset your AI usage costs by promoting the member offer, while you can earn 15% ongoing commission for the life of each subscriber. Example: $33,712 in Year 1 based on 50 member signups. See calculator 🔗
Inbound AI usage: Your estimated inbound AI usage cost is $176 per week.
AI usage cost: AI usage costs are estimated at $0.39 per AI usage minute (average AI conversion duration ~2 minutes).
* AI usage minutes are a costing measure for live AI processing, not standard phone-call minutes. They cover the AI listening, understanding, responding, and managing the conversation in real time.
AI versus receptionist/admin cost comparison: At $45 per hour plus 9% super, the equivalent receptionist/admin labour cost is approximately $0.82 per minute.
* Receptionist/admin benchmark: A receptionist or admin staff member commonly costs an Australian business around $40–$50 per hour once wages, super, leave and employer on-costs are included.
What We Do For You
Done-for-you setup: This is a done-for-you AI setup. You do not need to build, configure or manage the AI system yourself.
What we handle: DPACC.AI looks after the setup for you, including configuring the AI agent, preparing the inbound and outbound call flows, reviewing your requirements, testing the process, and preparing it for launch.
Your role: Confirm the package, provide the required information, approve the setup, and review the final configuration before it goes live.
See your recommended next step with AI Sales Assistant, Demos, Discovery Call, Activate 15% Discount.
Want to adjust the assessment numbers?
Disclaimer: Figures are estimates based on the information supplied and standard campaign assumptions. Final pricing, timing and results may vary after list review, setup requirements and campaign confirmation.