Industry context: In Energy & Renewables, speed-to-lead and consistent follow-up are critical to converting enquiries into revenue. Across businesses and organizations, typically only 30–40% of inbound calls are answered live, while responding within the first five minutes can increase conversion rates by up to 8 times.
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DPACC.AI – Voice AI Assessment Report
For Businesses - Inbound & OutboundThis report estimates how Voice AI could manage incoming enquiries and make proactive outbound calls, improving coverage, capacity and follow-up.
Energy Advisor Solar Broker
Submitted:
August 3, 2026
By Name:
Marcus Cooper
Position:
General Manager
$12,178
Inbound Revenue at Risk (Monthly)
65
Missed Enquiries (Monthly)
$328,125
Reactivation Campaign Potential Income
Commission and Discounts
Commission: You can earn 15% commission for the life of each subscriber you refer. Example: 5 signups may generate $3,371 in Year 1 and $371 profit after your annual subscription.
Discount and next steps: If your organization is registered with DPACC.AI, a 15% member discount is available. 1: Activate the 15% discount via the "View Your AI Options" page. 2: Try the commission referral calculator 🔗
Assessment Results
What this means for you
1. Inbound Call Handling
Inbound result: This shows the revenue impact of missed inbound calls and the efficiency gains from AI handling.
Operational benefit: DPACC.AI Voice (AVA) reduces call handling costs while ensuring every inbound enquiry is answered consistently and redirecting staff time to higher-value work without reducing your team.
Inbound inputs supplied: Inbound calls per week: 150. | Enquiries/leads per month: 1,000. | Missed/ unanswered calls: 10%. | Qualified leads: 20%. | Conversion rate: 25%. | Average sale/outcome value AU$: $750.00 .
| Financials | AU$ |
|---|---|
| At-risk revenue (Per Month) | $12,178 |
| Value of time saved (Per Month) | $6,928 |
| Human Receptionist (Weekly Cost) | $1,688 |
| DPACC.AI Voice (AVA) (Weekly Cost) | $145 |
2. Outbound Reactivation Campaigns
Campaign overview: Below is a breakdown of the reactivation opportunity based on your current database and campaign assumptions.
Efficiency comparison: This compares the time and cost required to complete the same outbound campaign manually versus with DPACC.AI Voice (AVA), with high-volume follow-up faster and at lower cost while ensuring every call attempt is consistently executed.
Outbound inputs supplied: Reactivation contacts: 1,750. | Qualified leads: 20%. | Conversion rate: 25%. | Average reactivated sale/booking value AU$: $750.00 . | Standard Campaigns: 100 calls per hour. | Tailored Campaigns: 500 calls per hour Find out more 🔗. | Salesperson completion: 88 days. | DPACC.AI Voice (AVA) completion: 11 days.
| Financials | AU$ |
|---|---|
| Reactivation income potential | $328,125 |
| Sales Person Cost Comparison | $29,167 |
| DPACC.AI Voice (AVA) cost estimate | $17,063 |
| Estimated savings | $12,104 |
Outbound ROI: This campaign is estimated to return approximately 19 times the campaign cost.
Your Quote Summary
Below is a summary of the recommended package, costs, and projected income.
Recommended Package
AI Sales Assistant is the best fit because your needs combine inbound answering and booking with outbound follow-up and reactivation.
Inbound features: answers missed calls, answers common questions, books appointments, captures after-hours enquiries, qualifies new enquiries, routes callers to the right person, and supports existing customers or members.
Outbound features: follows up past clients and old leads, books follow-up sales calls, follows up quotes or proposals, follows up warm opportunities, confirms bookings or appointments, sends reminder calls, reschedules appointments, and qualifies leads before booking.
High-volume campaigns: For larger reactivation campaigns, AI Reactivation Manager may be the better fit. It is designed for high-volume database campaigns and can contact up to 500 calls per hour, compared with the standard sales assistant capacity of up to 100 calls per hour. This is better suited to large contact lists, time-sensitive campaigns, end-of-offer campaigns, or high-volume reactivation lists. Find out more about reactivation campaigns 🔗 or Submit a free reactivation campaign assessment 🔗
Costs
Investment summary: This investment is typically covered by recovering a small number of missed enquiries. Your first 14 days are free while we complete setup. Service costs are paid monthly. Prices exclude GST.
| Item | AU$ |
|---|---|
| Setup fee (one-time) | $1,495 |
| Service Cost (per week) | $58 |
Estimated savings and payback: Based on the projected inbound savings, DPACC.AI Voice (AVA) is estimated to save approximately $1,542 per week. Your outbound reactivation campaign is estimated to save approximately $12,104 .
Commission offset: Offset your AI usage costs by referring other businesses and earn 15% ongoing commission for the life of each subscriber you refer. Example: $3,371 in Year 1 based on 5 signups. See calculator 🔗
Inbound AI usage: Your estimated inbound AI usage cost is $88 per week.
AI usage cost: AI usage costs are estimated at $0.39 per AI usage minute (average AI conversation duration ~2 minutes).
* AI usage minutes are a costing measure for live AI processing, not standard phone-call minutes. They cover the AI listening, understanding, responding, and managing the conversation in real time.
AI versus receptionist/admin cost comparison: At $45 per hour plus 9% super, the equivalent receptionist/admin labour cost is approximately $0.82 per minute.
* Receptionist/admin benchmark: A receptionist or admin staff member commonly costs an Australian business around $40–$50 per hour once wages, super, leave and employer on-costs are included.
What We Do For You
Done-for-you setup: This is a done-for-you AI setup. You do not need to build, configure or manage the AI system yourself.
What we handle: DPACC.AI looks after the setup for you, including configuring the AI agent, preparing the inbound and outbound call flows, reviewing your requirements, testing the process, and preparing it for launch.
Your role: Confirm the package, provide the required business information, approve the setup, and review the final configuration before it goes live.
See your recommended next step with AI Sales Assistant, Demos, Discovery Call, Activate 15% Discount.
Want to adjust the assessment numbers?
Disclaimer: Figures are estimates based on the information supplied and standard campaign assumptions. Final pricing, timing and results may vary after list review, setup requirements and campaign confirmation.